8 steps to the ultimate client experience

$695.00 $595.00


Are you a brilliant photographer but your sales aren’t where they need to be? Or perhaps you’re great at business but your photography is letting you down? 


Take a holistic view of how your business is currently performing, and get dozens of examples of how you can make improvements to help increase your sales!


Running a successful photography studio is not just about taking amazing photos, it’s about the whole client experience. This is where people see the real value – they want great service with a great product.

Mark will show you the 8 core areas within your business that cover the entire client experience as a whole. He will challenge you to identify the areas that need improvement with lots of thought provoking questions, ideas and suggestions to help you on your journey.

Topics covered include:
· Environment
· Price & Products
· Phone Calls
· Photography
· Marketing
· 1%ers
· Systems & Workflow
· Delivery

Whether you’re just starting out or a seasoned professional, there is always room for growth. Get ready to turn your current client experience into the Ultimate client experience!


– A benchmark of your current client experience in each area of your business

– An 24 step action list that you can start implementing immediately

– Over 100 hints and tips to better and grow your business.

What’s included / resources:

– Workbook

Course Duration:

1-2 hours